Picture this: the workshop wraps. The room is electric. Post-its everywhere. Heads nodding. Your team leaves buzzing. A week later, the glow fades. The slide deck is filed away, and the real work returns.

Picture this: the workshop wraps. The room is electric. Post-its everywhere. Heads nodding. Your team leaves buzzing. A week later, the glow fades. The slide deck is filed away, and the real work returns.

Learner engagement, or lack of it, is a common concern among Learning & Development managers. If employees don’t engage, they don’t learn, and the desirable new behaviors that everyone expected would translate to better performance on the job fail to materialize.  It’s not just disappointing.  A lack of engagement poses a serious risk to L&D departments – budgetary at best, and existential at worst. That question keeps more than one L&D manager awake at night, and for good reason, given the...